Shipping & Postage

Hello

We make and ship your KAPZ purchases every single working day of the year from KAPZ HQ - there are NO PRODUCTION DELAYS - but please remember that, once shipped, we rely on the postal services around the world to deliver your KAPZ products to you.

Losses are VERY rare, but sometimes there can be delays, in various locations around the world, especially at busy times of the year.

Your patience is appreciated.

TYPICAL SHIPPING TIMES 

  • UK SHIPPING = 1-3 days
  • OVERSEAS UNTRACKED AIRMAIL SHIPPING = 3-6 weeks
  • OVERSEAS TRACKED SHIPPING = 1-3 weeks
  • OVERSEAS EXPRESS SHIPPING = 1 week or less

We offer WORLDWIDE SHIPPING to any location on planet Earth!

UK - all UK deliveries are tracked and are processed through the Royal Mail Post Office. 

  • Royal Mail Tracked = £3.60
  • Special Delivery = £9.95
  • Special Delivery Saturday = £14.95

EUROPE -  if you choose UNTRACKED SHIPPING there may well be duties and fees to pay to clear your item out of local customs - alternatively, if you choose TRACKED or EXPRESS SHIPPING your KAPZ order will reach you without any VAT, fees/charges or duty to pay.

  • Untracked Airmail = £3.95
  • Tracked Courier = £8.45 
  • Express (DHL/TNT) = £49.95

REST OF THE WORLD - our other overseas customers have a choice, but for speed/safety, we recommend that you pick the TRACKED SHIPPING option as Untracked Airmail shipping can sometimes be slow and there may be fees to pay.

  • Untracked AirMail = £4.95
  • Tracked Courier = £8.45
  • Express (DHL/TNT) = £49.95

NOTE 1 - For customers outside of the UK - please remember that if you pick an untracked shipping service, you are taking on the full risk for the shipping/delivery of your products - if your KAPZ become lost in the post, we will replace them without charge BUT you will have to pay for TRACKED SHIPPING for replaced items - for a little bit extra please pick tracked shipping, then you can rest safely in the knowledge that your tracked parcel is fully insured and that your KAPZ will be transported to you as quickly as possible, using the best service available.

NOTE 2 - Please remember that we cannot guarantee any delivery for a specific date/timescale - everything arrives as soon as the delivery services in your country can get it to you - but once shipped - there is little we can do to speed things up. It is our responsibility to get your KAPZ to you and losses are VERY rare - probably only 6 parcels have been lost in 12 years and over 40,000 orders have been successfully delivered - thanks for your patience.