Production and Delivery

PRODUCTION

We aim to get your order out as soon as possible and will notify you of any issues immediately.

Current production times -  

We make 99% of all KAPZ products on site, here at KAPZ HQ in Somerset (UK) 

In certain circumstances we can get a product out the very same day too - talk to us if it's urgent.

Please be patient and feel completely confident that we are doing our very best to complete your valuable order as quickly and as efficiently as possible to the very highest standard of craftsmanship possible.

Every product we make is made by hand and must be perfect prior to despatch. Once your order has been produced/checked, it will be posted out to you as soon as possible via the postage method that you have chosen. 

DELIVERY

All UK deliveries require a signature. Overseas customers have a choice, but for safety, we do recommend that you pick a TRACKED postage service as untracked Airmail can sometimes be a little unreliable.

UK 

EUROPE

REST OF THE WORLD

For customers outside of the UK - please remember that if you pick an untracked postage service, you are taking on the full risk for the postage of your products - if your KAPZ become lost in the post we will not replace them without a further charge to you - for a little bit extra, you can rest safely in the knowledge that your tracked parcel is fully insured and that your KAPZ will be transported to you as quickly as possible, using a tracked postage service.